Refund policy

At PAKT4 Designs, each product is made to order specifically for you. Because our products are produced on demand, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change-of-mind purchases.

Please review the product description and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

We want you to be happy with your order. If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order.

Please include:

Your order number
A description of the issue
Clear photos showing the problem

Once we review the issue, qualifying orders may be eligible for a replacement or refund at no additional cost.

Please do not send a damaged or defective product back unless we specifically ask you to do so.

Size and Color Selections

Because each item is produced specifically for your order, we are unable to offer refunds or exchanges when:

The incorrect size was ordered
The incorrect shirt color or product variation was selected
You change your mind after the product has entered production
The item fits differently than expected when the correct item and size were fulfilled

We strongly recommend reviewing the size guide before completing your purchase.

Please note that colors may appear slightly different depending on your monitor, phone screen, lighting conditions, fabric, and printing process.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Because orders can enter production shortly after they are placed, we cannot guarantee that an order can be changed or canceled once production has begun.

Lost Packages

If your package appears to be lost in transit, please contact us as soon as possible with your order information so we can investigate the shipment.

Please also verify that the shipping address entered during checkout was correct.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping or replacement costs may be the responsibility of the customer.

Refunds

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the refund results from a damaged, defective, incorrectly fulfilled, or otherwise qualifying order.